Rocket fast feedback for your website.
Collect visitor feedback by adding a single JavaScript snippet to your website. Receive notifications by Slack or email, or connect to Zapier to integrate with thousands of other apps.
Watch the two-minute end-to-end video, or try the widget yourself:
Configured your way
Customise the appearance of your feedback dialog with a light or dark theme and configurable prompt text. Optionally capture a reply-to email address to quickly respond to user feedback.
data-fr-widget
data-fr-theme="light"
>Try light</button>
Click any of the following buttons to see a customised dialog in action:
Collecting visitor feedback isn’t rocket science…
…but we’ve perfected it so you don’t have to.
Flexible
Optional notifications when receiving feedback
Choose to be notified by email, Slack, or both - with more notification options coming soon
Secure
Configure which domains can send you feedback
Flexible during development but secure in production. An allow list of origin domains prevents other people mis-using your API key.
Fast
3.7kB of client-side JavaScript served from the edge, close to your visitors
Speed is of the essence—it’s in our name and it’s in our DNA to be fast. Fast for you and fast for your customers, with no compromise on security.
Flexible
Optional notifications when receiving feedback
Choose to be notified by email, Slack, or both - with more notification options coming soon
Secure
Configure which domains can send you feedback
Flexible during development but secure in production. An allow list of origin domains prevents other people mis-using your API key.
Fast
3.7kB of client-side JavaScript served from the edge, close to your visitors
Speed is of the essence—it’s in our name and it’s in our DNA to be fast. Fast for you and fast for your customers, with no compromise on security.
Seconds to integrate, minutes to launch.
Set up your inbox, configure your widget and tweak notification and security settings
Why Feedback Rocket?
Compared to other feedback tools, Feedback Rocket is:
- Faster to try: play with various configurations right from this page
- Quicker to deploy: see the two-minute end-to-end video above
- Easier to explore: all features can be tried for free
- Better for your customers: at 3.7kB served through a worldwide CDN, they won’t even notice it
- Smaller than the competition: no external dependencies, no external CSS: just the 3.7kB SDK
- Simpler for everyone: our mission is rocket fast feedback. No bells and whistles.
Straightforward pricing
Start for free, with no credit card required and no feature restrictions—just a limit on how much feedback you can see before you need to upgrade.
Single Site
Best for smaller projects with a single live website
- For use on one production website
- 3,000 submissions/mo
- Email notifications
- Slack notifications
- Themeable
- 48-hour support response time
Multi Site
Best for businesses with multiple websites or high feedback volume
- For use on up to ten production websites
- 30,000 submissions/mo
- Email notifications
- Slack notifications
- Themeable
- Priority support - usually same-day
Open Source
Feedback Rocket wouldn’t exist without open source, so we’re proud to offer free licenses for open source projects 🚀. Sign up for a free account and contact us with the details of the project you’d like to use it on and we’ll upgrade you to the Open Source plan.
Frequently asked questions
What kind of use cases is Feedback Rocket suitable for?
Some great examples are taking feedback on documentation pages, replacing a typical 'contact us' page, or providing a quick way for customers to get help.
Is Feedback Rocket free?
You can try the service out for free and see a limited amount of feedback while you do, after which we ask you to subscribe to one of our paid plans.
Is Feedback Rocket only for use on static websites?
Not at all! They’re just a great fit since by definition they don’t come with a handy database, email delivery service, or other components you need to take visitor feedback.
What will you use my email address for?
If you opt-in to email delivery notifications, we’ll email you when you receive new feedback. That’s it.
Can I change the dialog's appearance?
Yes - the dialog comes with a preset light and dark theme which you can choose between. You can also have the widget dynamically adapt and pick the most appropriate theme based on your website configuration or user preference.
Can I use Feedback Rocket with React?
Absolutely. We don’t yet offer a first-class React component, but you can embed the JavaScript code as normal and it will work perfectly.
What about my favourite Static Site Generator (SSG)?
Yep! Feedback Rocket is completely agnostic to the underlying technology powering your website.
How do I reply to feedback I have received?
By default, Feedback Rocket allows anonymous feedback. However, it is trivial to configure it to request an optional or mandatory email address so you can reply directly to feedback.
Why should I pay for this when I can build it myself?
If you’ve got the means to set up a database, an API, a cross-browser compatible feedback widget, reliable email delivery and a robust Slack integration, we’re not here to stand in your way! Feedback Rocket is for people who don’t, or would rather spend their time elsewhere.
Can I cancel my plan if I change my mind?
Yes, absolutely. You will be able to continue using Feedback Rocket until the end of your current billing period.
How do I apply for an open source license?
Please sign up for a free account and then get in touch with details of your open source project. We will manually set you up with a free license once approved.
How can I stop someone else using my API key on their website?
Once happy with your integration you can set up an allow list of domains which will restrict where feedback can be sent from.
Will adding more JavaScript slow my site down for visitors?
No. The Feedback Rocket SDK is a tiny 3.7kB all-in, can be downloaded asynchronously, has no external CSS or dependencies, and is served from edge locations all over the world, close to your website visitors.
What do the production website limits on each plan mean?
These refer to the number of live websites you can have Feedback Rocket installed on. Development or staging sites are not included, don't worry.
What happenes if I exceed the quoted submissions/mo permitted by my plan?
These limits are guardrails so we can provide a consistent quality of service to all customers. We will contact you if you approach or exceed them but we will not cut off your service.
Get started for free
Free accounts get all the same features as paid plans but with a limit on how much feedback is shown in your inbox. Upgrade whenever you’re ready, cancel whenever you want.
Create an account